Christy Sports Support

ORDERING & PAYMENT 16

• How do I use my online Discount/Promo code?
• How do I use my Christy Sports gift card for an online purchase?
• What forms of Payment does Christy Sports accept?
• How can I find my order number?
• An item on my order was cancelled. When will I receive a refund?

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SHIPPING INFORMATION AND TIMES 8

• I cannot locate my delivered package. What do I do?
• What happens if I?m not home when my order arrives?
• Can I order something online and pick it up at the retail store?
• If I place an order for Next Day Air, will my package arrive the next day?
• Does Christy Sports ship to P.O. Boxes or Military APO/FPO addresses?

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RETURNS & EXCHANGES 8

• I received a defective product. What do I do?
• If the price has changed since I ordered it, can I get a refund?
• I am returning an item purchased with a Gift Card. How does that work?
• How long will it take for me to get my refund?
• Can sale items be returned or exchanged?

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DISCOUNTS & PROMOTIONS 3

• I rented gear. Can I redeem my demo credit online?
• How do I sign up for discounts?
• Is your discount policy the same online vs. in store?

MORE INFORMATION 11

• How do I start a warranty claim process for my online order?
• Can I place a special order?
• Do you have a store location in my area?
• Where can I find the most current information on pass sales?
• How do I know that the products you sell are authentic?

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