RETURNS & EXCHANGES

FAQs about product returns and & exchanges

I received a defective product. What do I do?
If you receive a damaged item, please contact Customer Service immediately at 1.888.413.6966, or send an email with photos to help@christysports.com. Be pre...
Mon, 22 Mar, 2021 at 4:14 AM
If the price has changed since I ordered it, can I get a refund?
Yes! If an item drops in price within 14 days of the original purchase, we will honor the price difference as a refund.
Mon, 22 Mar, 2021 at 4:14 AM
I am returning an item purchased with a Gift Card. How does that work?
A store credit will be issued for the returned item in the form of a new gift card. Cash refunds are not given for gift card purchases.
Mon, 22 Mar, 2021 at 4:14 AM
How long will it take for me to get my refund?
Refunds are processed in the order they arrive back to our fulfillment center. Once we receive your returned item(s), your refund can take up to 7 business ...
Mon, 22 Mar, 2021 at 4:14 AM
Can sale items be returned or exchanged?
The easiest way to make an exchange is to place a new order through our website, and return your new, unused item to us for a full refund. This ensures that...
Mon, 22 Mar, 2021 at 4:14 AM
Does Christy Sports offer free return shipping?
No, Christy Sports is not responsible for any return shipping charges at this time.
Mon, 22 Mar, 2021 at 4:14 AM
How do I return my order?
Christy Sports does not require a Return Authorization (RA/RMA). Please pack the item(s) securely in the original product packaging, if possible. Please inc...
Mon, 22 Mar, 2021 at 4:14 AM
What is your return policy?
If you are not satisfied with your purchase, simply return your item within 30 days to Christy Sports Online or your local store. Any unused items may be re...
Mon, 22 Mar, 2021 at 4:14 AM